Terms of Service

Last updated: January 8, 2025

AssessPro Terms of Service

1. Introduction

Welcome to AssessPro (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our physiotherapy assessment and patient management platform, including our website, mobile applications, and related services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Acceptance of Terms

By creating an account or using AssessPro, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Service, including healthcare professionals, clinic administrators, and patients.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.

3.3 Professional Credentials

Healthcare professionals using the Service must maintain valid licenses and certifications. You agree to provide accurate professional credentials and to notify us immediately of any changes to your licensing status.

4. Use of Service

4.1 Permitted Use

You may use the Service for legitimate healthcare assessment and patient management purposes in accordance with applicable laws and regulations, including HIPAA, GDPR, and other relevant privacy and healthcare regulations.

4.2 Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Share patient data with unauthorized parties
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Upload malicious code, viruses, or other harmful content
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service to provide medical advice outside your scope of practice

5. Patient Data and Privacy

5.1 Data Protection

We implement industry-standard security measures to protect patient health information (PHI) and personal data. All data transmission and storage is encrypted, and access is restricted to authorized personnel only.

5.2 HIPAA Compliance

For users in the United States, AssessPro serves as a Business Associate under HIPAA. We maintain appropriate safeguards for protected health information and comply with all applicable HIPAA requirements.

5.3 Data Ownership

You retain ownership of all patient data and clinical information entered into the Service. We do not claim ownership of your data and will not use it for purposes other than providing the Service.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of AssessPro and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

7. Subscription and Payment

7.1 Subscription Plans

AssessPro offers various subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan.

7.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings or by contacting our support team.

7.3 Refund Policy

We offer a 30-day money-back guarantee for new subscriptions. Refunds for subsequent billing periods are considered on a case-by-case basis.

8. Limitation of Liability

AssessPro is a tool to assist healthcare professionals and is not intended to replace professional medical judgment. Users are solely responsible for all clinical decisions and patient care. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately, and we will provide you with a reasonable opportunity to export your data.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

AssessPro Legal Team
Email: legal@assesspro.com
Phone: +1 (555) 123-4567
Address: 123 Healthcare Ave, Medical District, NY 10001